Kheil Bet's Privacy Policy

1 Introduction & Scope

Kheil Bet (referred to as "we" or "the platform") is an online gaming and Sports Betting platform. We understand how important your privacy is, which is why this Privacy Policy exists — to give you a clear picture of how we handle your data.

This policy applies to the Kheil Bet website, mobile application, and all associated services. By creating an account or simply browsing our platform, you agree to this Privacy Policy.

Your trust in Kheil Bet is our greatest asset. That's why we're committed to protecting your data without compromise. This Privacy Policy is built to international standards and is reviewed and updated as needed.

2 What Information We Collect

Kheil Bet collects several types of information. Details are provided below:

3 How Data Is Collected

Kheil Bet collects information through the following methods:

• Directly from you: Through registration forms, KYC verification, payment transactions, support communications, and survey submissions.
• Automatically: When you use the platform, technical data is collected through cookies, log files, and analytics tools.
• From Third Parties: Limited information may be received from payment providers (such as bKash, Nagad) and identity verification agencies.
• From Public Sources: Publicly available information may be used for fraud prevention and legal compliance purposes.

4 Purpose of Data Use

Your information is used solely for the following purposes:

• Account Management: Registration verification, login security, and account settings management.
• Payment Processing: Processing deposit and withdrawal transactions and maintaining transaction history.
• Customer Support: Responding to your questions and complaints and resolving any issues you raise.
• Ensuring Security: Fraud detection, account protection, and monitoring of suspicious activity.
• Legal Compliance: Tax reporting and compliance with Anti-Money Laundering (AML) regulations.
• Service Improvement: Analyzing user behavior to improve the platform experience.
• Contact: Sending important updates, security alerts, and promotional messages (the last of which you can opt out of at any time).

5 Data Sharing Policy

Kheil Bet does not share your information with third parties — except in the following limited circumstances:

• Payment Providers: Only transaction-related information is shared with bKash, Nagad, Rocket, or your bank solely to process deposits and withdrawals.
• Identity Verifier: Identity verification details may be shared with trusted third-party verification agencies as part of the KYC process.
• Law Enforcement: Sharing data in response to a valid court order or official government directive is a legal obligation.
• Technology Partners: Limited technical data may be shared with server and cloud service providers for platform operations — they are also bound by strict confidentiality agreements.

For any data sharing beyond the above, your explicit consent will be obtained in advance.

6 Cookies & Tracking Technologies

Kheil Bet uses the following types of cookies:

• Essential Cookies: Used to maintain login sessions and ensure security. These cannot be disabled — the platform will not function without them.
• Performance Cookies: Collects anonymized data to monitor page loading speed and detect errors.
• Functionality Cookies: To remember your language preference and theme settings.
• Analytics Cookies: This helps us understand how the platform is being used — you may opt out of this at any time.

You can delete or block cookies at any time through your browser settings. Please note that disabling essential cookies may limit certain platform functionality.

7 Data Protection Measures

To safeguard your data, Kheil Bet has implemented the following technical and organizational measures:

• 256-bit SSL/TLS Encryption: All communications on the website and app are encrypted.
• Database Encryption: Sensitive data in storage is kept in encrypted form.
• Two-Factor Authentication (2FA): An extra layer of security to protect access to your account.
• Restricted Access: Only authorized personnel have access to the information they need.
• Regular Security Audits: Regular system audits conducted by independent third-party experts.
• Data Backup: Regular backups are maintained in a secure location.

Please note that no transmission over the internet can be guaranteed 100% secure. We encourage you to use a strong password and never share it with anyone.

8 Your Rights

As a Kheil Bet user, you have the following rights:

To exercise these rights support@kheilbet.ws. We will respond within 72 hours and ensure resolution within 30 days.

9 Protection of Minors

Kheil Bet strictly does not provide services to anyone under the age of 18. We never knowingly collect personal information from minors.

If we discover that a minor has created an account on our platform:

• The account will be closed immediately.
• All collected data will be permanently deleted.
• The family or guardian will be notified.

If you believe your child has accidentally created an account, please contact us immediately.

10 Data Retention

Kheil Bet retains your information for the following periods:

• Account Information: For as long as your account remains active and for up to 5 years after closure (as required by law).
• Financial Transaction Records: Up to 7 years as required by legal obligations.
• Gaming History: Up to 3 years after account closure.
• Support Contact: Up to 2 years.
• Log Files & Technical Data: Up to 1 year.

After the specified retention period, data is securely deleted or anonymized.

11 Privacy Policy Updates

Kheil Bet may update this Privacy Policy as needed. When changes are made:

• You will be notified via email or an in-platform notification before any significant changes take effect.
• The date of any update will be noted on this page as "Last Updated".
• If you do not agree to the updated policy, you may close your account and request deletion of your data.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

12 Contact & Complaints

If you have any questions, concerns, or data-related requests regarding this Privacy Policy, please reach out to us through the following:

Feel free to reach out to us. We are always here to protect your privacy.